Travel planning notes: separating the Passenger Contact from the Office Contact
In an O'Hare booking for a Chicago business visit, the passenger contact and office contact may serve different jobs. State those roles clearly. A traveller can answer an immediate journey question, while an assistant may handle the booking record or internal administration. The provider should not have to infer the division from a list of names. Begin with who will actually ride. Confirm that person's name and current contact details through the appropriate booking proc